If you run more than one outlet, you've seen this: the system says you have 12 units in Branch A, but the shelf is empty.
Stop Losing Stock Between Branches: A Transfer Playbook
A simple operational pattern that eliminates the "phantom stock" problem when you run more than one outlet.
Frequently Asked Questions
What causes phantom stock?
Almost always: untracked transfers between branches, or items moved out for display/repair without an entry.
Should every transfer require approval?
Yes — a 2-step (initiated → received) workflow. The receiving branch confirms the count on arrival. That alone catches 90% of leaks.
Can transfers happen automatically based on stock levels?
Billomax can suggest transfers when one branch is below reorder and another has surplus, but a human still approves before stock moves.