The right permissions setup is invisible. The wrong one shows up as queue lines and angry texts to the owner.
Setting Up Staff Permissions Without Killing Productivity
Role-based access is non-negotiable for shops with multiple cashiers. Here's how to lock down the right things without slowing your team down.
Frequently Asked Questions
Should cashiers see profit margins on items?
No. Cashiers see selling price only. Profit, cost and margin should be visible to managers and above.
How do I restrict refunds?
Require a manager PIN for any refund above ₹500 (tune to your average ticket size). Below that, log all refunds for the daily shift report.
Should each staff member have a unique login?
Yes — every. single. one. Shared logins make audit trails meaningless and you can't resolve disputes about who did what.